Collection of information
We collect information when :
- You register on our website via the registration form available ;
- You contact our services via the contact form of the customer service page ;
- Give you your approval to receive our offers and news ;
- You contact our services via Messenger via Facebook, the site's instant chat system;
- You contact our services via Messenger via our Facebook page.
The information collected may include the following information without this list being exhaustive :
- Your name ;
- Your first name ;
- Your email address ;
- Your postal address ;
- Your phone number.
In addition, we automatically receive and store information from your computer and browser, including your IP address, software and hardware, and the requested page.
Use of information
Any informations we collect from you may be used to :
- To contact you by email or telephone as part of one of your requests ;
- Ensure the customer relationship related to the placing of order ;
- To inform you of our news and our offers.
Online Commerce Confidentiality
We are the only owners of the information collected on this site. Your personal information will not be sold, exchanged, transferred, or given to another company for any reason, without your consent, beyond what is necessary to respond to a request.
Disclosure to third parties
We do not sell, trade, or transfer your personally identifiable information to third parties. This does not include trusted third parties who help us operate our website or conduct our business, as long as these parties agree to keep this information confidential.
We believe that it is necessary to share information in order to investigate, prevent or take action regarding illegal activities, alleged fraud, situations involving potential threats to the physical security of any person, violations of our terms and conditions when the law compels us to do so.
Protection of information
We implement a variety of security measures to safeguard the security of your personal information. We use state-of-the-art encryption to protect sensitive information transmitted online (https). We also protect your information offline. Only employees who need to do specific work (for example, customer service) have access to personally identifiable information. Computers and servers used to store personal information are kept in a secure and regularly updated environment.
Access to personal data
In accordance with the law, you have the right to access the personal data collected relating to your customer account. This data is available in the "My personal data" section of your customer account and can easily be downloaded in .PDF or .CSV format.
We use the email address you provide to send you information about your request. If at any time you wish to unsubscribe and no longer receive e-mails, detailed unsubscribe instructions are posted at the bottom of each e-mail.
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As a rule, cookies help improve your browsing experience. However, it is possible to disable cookies on this site and also on other websites. The most effective way to do this is to disable cookies in your browser settings. We suggest you consult the Help section of your browser so that you can adjust the settings that correspond to you.